What training programs are often required for staff at licensed establishments?

Responsible Beverage Service (RBS) training is typically required for staff at licensed establishments because it focuses on educating employees on how to serve alcohol responsibly and ensure the safety of patrons. This type of training covers important topics such as understanding the effects of alcohol, recognizing signs of intoxication, handling underage customers, and knowing the legal obligations and responsibilities associated with serving alcohol.

By enrolling in RBS training, employees learn strategies to prevent over-service and reduce alcohol-related incidents, which can lead to safer environments for customers and minimize legal liabilities for the establishment. RBS training is designed to promote responsible service practices that adhere to local laws and regulations, making it a crucial aspect of training for anyone in the hospitality sector dealing with alcoholic beverages.

While customer relations training, employee safety training, and advanced sales techniques may be beneficial in different contexts, they do not specifically address the legal and safety concerns tied to the responsible service of alcohol, which is why RBS training stands out as the required program for licensed establishments.